This policy applies where we are acting as a data controller concerning the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. A1 COMPUTER SERVICE is committed to ensuring that your privacy is protected. Should we ask you to provide specific information by which you can be identified, then you can be assured that it will only be used under this privacy statement.
A1 COMPUTER SERVICE may change this policy from time to time by updating this page. This policy is valid from 25th of May 2018.
WHO WE ARE
For the purposes of data protection laws, A1 COMPUTER SERVICE, whose registered address is at 205 Wandsworth High Street, London, SW18 4JE is the controller.
If you have any questions about this policy, including any requests to exercise your legal rights, please contact using the details set out below:
Email address: firstname.lastname@example.org
Postal address: A1 COMPUTER SERVICE, 205 Wandsworth High Street, London, SW18 4JE
WHAT WE COLLECT
We may collect the following information:
- Contact information including email address and telephone number
- Demographic information such as postcode and preferences
- Other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We will only use your personal data when the law allows us to and for the purposes set out in this Policy. These are:
- When you give your consent
- When necessary for the performance of a contract we have entered into or are entering into with you
- When necessary to comply with a legal or regulatory obligation
- For our legitimate interests or those of a third party, provided that your interests and fundamental rights and freedoms do not override those interests.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To book a courier to collect your equipment
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will take all reasonable steps to ensure that your personal data is treated securely and under this Policy.
The information you provide to us is stored on our internal systems. We take reasonable steps to ensure that any third parties hosting our website and our other services have adequate security measures in place to protect personal data. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with data protection legislation.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) by contacting info@ a1computerservice.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please contact us at info@ a1computerservice.co.uk. We will promptly correct any information found to be incorrect.